Privacy Policy

Effective Date: December 1, 2024

South Star Hauling Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Contact information (name, phone number, email address)
• Service inquiry details and project requirements
• Communication records when you contact us via phone, email, or messaging apps
• Website usage data through analytics tools

How We Use Your Information

We use the collected information to:

• Respond to your inquiries and provide quotes
• Schedule and coordinate equipment rental and hauling services
• Send service updates and important notifications
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• To comply with legal requirements
• To protect our rights and safety
• With service providers who assist in our operations (under confidentiality agreements)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Third-Party Services

Our website may use third-party services including:

• Facebook Messenger for customer communication
• Google Analytics for website usage analysis
• WhatsApp and Viber for messaging services

These services have their own privacy policies governing the use of your information.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above.